What is Text2Order?
Text2Order is an easy, convenient way to reorder—you’ll never have to worry about running out of lenses! Fifteen days before you’re expected to run out of lenses (based on your prescription), we’ll send you a text reminder to reorder. You can reorder, snooze or cancel your order with a simple text. Happy, healthy eyes made easy.
We’ll send you a text 15 days before you’re set to run out of contacts. This is determined by the prescribed lens usage (Daily Lenses, Weekly Lenses, etc).
How to stop texts?
Need a break? If you’d like to stop the reminder texts, simply reply "cancel" and we’ll cancel your enrollment. You can also cancel enrollment by logging in to your YourStore account and going to the Enrollments page under the Account menu. You can always re-enroll the next time you place a contact lens order.
If you just need a little more time, you can "snooze" the message and we’ll send another text in five days.
We make payments quick and easy by using the credit or debit card saved to your account. To update your card info, go to the Edit Credit Card page. If your card is declined or missing, the subscription will be paused and we’ll notify you right away. You can update your card information to resume the subscription.
Text2Order order eligibility for rebate is dependent on the original order quantity and can only be applied to the first order.